How to Apply for a Flood Information Certificate

If you have found out that your site is flood prone then you will need a Flood Information Certificate from Central Coast Council which can be sourced by following the steps below. If you don't know if your site is flood prone or not here is a guide to working out if you are at risk from flooding.

Here is a guide for reading a flood information certificate when you receive it back.

1. If you don't have an online services account for Central Coast Online Services Property and Payments Portal, apply for one here. It will take about two days for council to get back to you and then you'll be able to login.
2. Login to Central Coast Council's Property and Payments Portal here.
3. Select Apply for a Certificate:

4. Select Flood Level Certificate. As at Central Coast Council's 2026/27 fee schedule this is $424.55 and comes back in 15 days, or $608.15 for the urgent 3 day service. Council reviews its fees each July, so check the current schedule before you budget.

5. Select Your Property (if you have additional properties you can add them in the next step):

6. Select any additional properties and apply and pay for the certificate.

7. Congratulations! you have successfully applied for the flood certificate, it will take the number of working days displayed by council when you have finished (either 3 or 14 days depending on which application you have selected).

If you get a flood information certificate you may still be able to do a complying development, there is a table at the front of the Flood Information Certificate, if none of the boxes are crossed you may be able to do it.

Here is a guide to Reading a Flood Information Certificate.